Services & Pricing

Full-service IT support,
built for small business.

From free self-serve tools to day-to-day IT support and full Fractional IT Director coverage — HoeverIT is your dedicated IT team in Knoxville.

Free Tools — No Account Required
Free Security Toolkit
Free
Try the Tools →

No login. No email. Just enter your domain and get results in seconds.

  • SPF, DKIM, DMARC, MX, SSL/TLS, and Email Blacklist checkers
  • DNS Health Check, Subdomain Scanner, Port Scanner, HTTP Headers
  • M365 Tenant Detection and Legacy Auth Exposure Checker
  • 6 guided assessments: M365, HIPAA, SOC2, Cyber Insurance, Endpoint Security, Patch Compliance
  • Plain-English results built for business owners, not IT teams
Project Work
Pay-As-You-Go Projects

Scoped, delivered, no long-term commitment. Security improvements and general IT projects — done right the first time.

MFA Rollout M365 Hardening Endpoint Protection Offboarding Procedures Firewall Configuration Backup Implementation Email Security Setup Password Manager Deployment M365 Migration New Employee Workstation Setup Network Installation WiFi Optimization Software Deployment
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General IT Support
Day-to-Day IT Help

The stuff that slows your team down every week. Fast, reliable IT support from someone who knows your business — not a call center.

Workstation Setup & Troubleshooting Employee Onboarding & Offboarding M365 User Management & Administration Network & WiFi Troubleshooting Printer & Peripheral Setup Software Installation & Licensing Vendor Coordination & Tech Purchases
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Ongoing Retainers
Starter

Best for: 1–10 employees

  • Helpdesk support for day-to-day IT issues
  • Monthly security check-in and review
  • DNS, SSL, and email authentication monitoring
  • Dark web and credential monitoring
  • Monthly security posture report
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Best Value
Growth

Best for: 10–25 employees

  • Everything in Starter
  • Microsoft and critical security patch coordination
  • Employee onboarding and offboarding
  • M365 user administration
  • Vendor management and coordination
  • Quarterly vulnerability assessments
  • Staff security awareness training
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Fractional IT Director

Best for: 25–50 employees

  • Everything in Growth
  • Full patch management across all endpoints
  • Complete IT strategy and roadmap
  • Compliance support (HIPAA, SOC2, PCI)
  • Vendor procurement and budget planning
  • Board-level reporting
Let's Talk About Your Needs
What Is Included in Your Retainer

Retainer clients receive access to continuous monitoring services that go beyond what any free scan can provide. These are always-on services, not one-time checks.

Dark Web Monitoring
Continuous scanning of dark web forums, paste sites, Telegram channels, and breach databases for your company domain and email addresses. Immediate alert when credentials appear in the wild, before attackers can exploit them.
Exposed Credentials Monitoring
Monitor individual employee email addresses across credential dumps and breach aggregators. When a staff member's credentials appear from any breach anywhere, you get notified with the breach source, data types exposed, and recommended immediate actions.
Continuous DNS Monitoring
Automated weekly DNS health checks against your domain — SPF, DKIM, DMARC, MX, and SSL certificate expiration. Alert if records change unexpectedly (a common sign of domain hijacking) or certificates are approaching expiry.
Monthly Security Posture Report
Monthly summary delivered to your inbox covering all monitoring activity, new findings, resolved issues, and your rolling security score. Plain-English format designed for business owners — no technical jargon.
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Not sure what you need?

Start with the free tools to see where you stand, or book a free 30-minute consultation and we will figure it out together.

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