Charlie Hoever — IT Director & Founder, HoeverIT
Knoxville's Small Business IT Partner

Charlie Hoever

IT Director & Full-Service IT Partner · 13 Years Experience

I spent over a decade running IT and cybersecurity for companies ranging from mid-size enterprises to fast-growing startups. I have seen firsthand how small businesses get hit, not because they're careless, but because they do not have the time, tools, or a dedicated IT person to stay ahead of threats that used to only target larger organizations.

I built HoeverIT to be Knoxville's go-to IT partner for small businesses. Security is at the core of everything I do — but that is just the start. Day-to-day helpdesk, M365 administration, onboarding, network setup, IT strategy — small businesses should not have to stitch together five different vendors for something one experienced IT Director can handle.

Professional Background

G&O
G&O
Enterprise cybersecurity management, infrastructure oversight, and compliance work across a complex multi-site environment.
Pet
Safe
PetSafe
IT leadership at a consumer products company — vendor management, endpoint security, M365 administration, and incident response planning.
RSC
RSC
Security infrastructure, policy development, and staff security awareness training for a growing organization.

Specialties

Enterprise Cybersecurity Microsoft 365 & Azure HIPAA Compliance SOC 2 Compliance PCI DSS Incident Response Vendor Management Endpoint Protection Email Security Security Awareness Training Network Architecture Backup & Recovery

Why I Focus on Small Business

Enterprise companies have entire IT departments, dedicated CISO budgets, and vendor contracts. Small businesses have the same challenges — phishing, ransomware, business email compromise, onboarding chaos, network headaches — but a fraction of the resources to deal with them.

Most small business IT problems aren't complicated. They're just unaddressed. A missing SPF record, a shared admin password, an ex-employee with active M365 access, a printer nobody's touched in two years. The fixes aren't hard — they just require someone who knows what to look for.

That is what I am here for. Start with the free security tools to see where you stand — then reach out when you are ready for a real IT partner.

Let's talk about your security.

Free 30-minute consultation. No commitment, no sales pressure.